Privacy Policy

SOPHiART Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information and understands that the proper handling of such information is an important social responsibility. Based on the following principles, the Company strives to ensure the appropriate protection and management of customers’ personal information.

Basic Principles Regarding the Appropriate Collection, Use, and Provision of Personal Information

Principles for the Direct Collection of Personal Information

The Company acquires personal information only to the extent necessary for business operations and by lawful and fair means.

Principles for the Use of Personal Information

When the Company uses personal information, such information shall be used and provided only within the scope of the purposes clearly specified in advance.
In providing personal information to third parties, the Company shall not disclose, entrust, or provide such information to any third party except in the following cases:

When prior consent has been obtained from the customer
When disclosure is required by laws or regulations
When disclosure is necessary for the protection of a person’s life, body, or property, and obtaining the individual’s consent is difficult
When cooperation with a national or local governmental authority, or a party entrusted by such authority, is necessary for the execution of duties prescribed by laws and regulations, and obtaining the individual’s consent may impede the execution of such duties
When the Company has entered into agreements in advance with its subsidiaries, affiliated companies, contractors, or business partners to ensure that personal information will not be used for any purposes other than the operations or services entrusted by the Company

Appropriate Management of Personal Information

The Company implements appropriate security measures for the personal information provided by customers and strives to prevent unauthorized access, loss, alteration, leakage, or other risks related to personal information.

Respect for Individual Rights

The Company respects the rights of individuals regarding their personal information. If a customer wishes to confirm their own personal information, the Company will respond within a reasonable period and to an appropriate extent, provided that the Company is able to verify the identity of the individual making the request.

In addition, if there are any errors or changes in a customer’s personal information, the Company will promptly correct or delete such information within a reasonable period upon the customer’s request, provided that the Company is able to verify the identity of the individual concerned.